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Chore: format user test, update with issues

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Pieter Vander Vennet 2024-09-06 22:59:08 +02:00
parent 423618847b
commit 9e0ae3321f
1 changed files with 37 additions and 37 deletions
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Docs/UserTests/2024-08-26 User Test Search.md
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@ -31,31 +31,32 @@ The user was asked to search 'Saladette' in Roeselare.
> "Let's use the search function, cause I don't know by heart where Roeselare is" > "Let's use the search function, cause I don't know by heart where Roeselare is"
> "Oh, a hamburger menu! Maybe the search is there" > "Oh, a hamburger menu! Maybe the search is there"
Failure: Search bar isn't very visible and rather hidden/low contrast: the white searchbar on a yellow basemap with many white-on-black indicators is hidden [x] Failure: Search bar isn't very visible and rather hidden/low contrast: the white searchbar on a yellow basemap with many white-on-black indicators is hidden
Fixed (see #2113) Fixed (see #2113)
Failure: the 'theme overview menu' where a search functionality is (again) not considered a button! [x] Failure: the 'theme overview menu' where a search functionality is (again) not considered a button!
Fixed (see #2113) Fixed (see #2113)
Observator hinted to the location of the search button Observator hinted to the location of the search button
> User clicks search button, an empty result bar appears > User clicks search button, an empty result bar appears
Failure: bar shows up if there are no results (was using private navigation) [ ] Failure: bar shows up if there are no results (was using private navigation)
Search suggestions should be shown! Search suggestions should be shown!
> User searches for 'Roeselare', but the results are mostly 'Kanaal Roeselare' > User searches for 'Roeselare', but the results are mostly 'Kanaal Roeselare'
Failure: maybe dedup some results, and place e.g. cities higher? Is there a relevancy-metric included? [x] Failure: maybe dedup some results, and place e.g. cities higher? Is there a relevancy-metric included?
(Fixed now) (Fixed now)
(In a different part of the user test, the user was asked to go to Ghent) (In a different part of the user test, the user was asked to go to Ghent)
> User types 'Gent' and presses enter > User types 'Gent' and presses enter
> Gentstraat in Brugge pops up > Gentstraat in Brugge pops up
Failure: cities should have more priority [ ] Failure: cities should have more priority
> User swipes "back" to go to the previous location > User swipes "back" to go to the previous location
Failure: Should this work? TBD [ ] Failure: Should this work? TBD
> "Fuck it, let's just type 'Saladette' > "Fuck it, let's just type 'Saladette'
@ -64,7 +65,7 @@ Success, immediately found! "Dat heeft ie snel"
> User sees the little clock of being closed > User sees the little clock of being closed
Failure: closed icon not immediately clear; maybe use a different icon? [ ] Failure: closed icon not immediately clear; maybe use a different icon?
## Adding a review ## Adding a review
@ -72,11 +73,11 @@ Failure: closed icon not immediately clear; maybe use a different icon?
> User sponteanously adds a review > User sponteanously adds a review
Success: user sponteanously interacts with the questions! Success: user sponteanously interacts with the questions!
Failure: some terms are still in english, fixed now [x] Failure: some terms are still in english, fixed now
> User wants to make a change to the review > User wants to make a change to the review
Failure: this is not yet possible [/] Failure: this is not yet possible, tracked in https://github.com/pietervdvn/MapComplete/issues/2129
## Updating information ## Updating information
@ -89,11 +90,11 @@ Failure: this is not yet possible
> User clicks 'login button' and doesn't know password anymore > User clicks 'login button' and doesn't know password anymore
> User wants to _see_ the password they are typing, and will thus first type it in the URL-bar of a new browsertab, to copy-paste it into the password field > User wants to _see_ the password they are typing, and will thus first type it in the URL-bar of a new browsertab, to copy-paste it into the password field
Failure: user cannot show the password they are typing. See https://github.com/openstreetmap/openstreetmap-website/issues/5122 [/] Failure: user cannot show the password they are typing. See https://github.com/openstreetmap/openstreetmap-website/issues/5122
> Password is incorrect, but user doesn't see immediately see this > Password is incorrect, but user doesn't see immediately see this
Failure: error message should be closer to the login form. See https://github.com/openstreetmap/openstreetmap-website/issues/5123 [/] Failure: error message should be closer to the login form. See https://github.com/openstreetmap/openstreetmap-website/issues/5123
> In the end, the observators OSM-account was used > In the end, the observators OSM-account was used
@ -102,20 +103,20 @@ Failure: error message should be closer to the login form. See https://github.co
> THe user notices that complex opening hours are displayed a bit sloppily > THe user notices that complex opening hours are displayed a bit sloppily
Coincidentally, an issue was opened about precisely this at the same time: https://github.com/pietervdvn/MapComplete/issues/2100 [+] Coincidentally, an issue was opened about precisely this at the same time: https://github.com/pietervdvn/MapComplete/issues/2100
> At first, the user changed the classification from 'restaurant' to 'fastfood' after thoroughly reading through the descriptions > At first, the user changed the classification from 'restaurant' to 'fastfood' after thoroughly reading through the descriptions
> Then, the 'cuisine' was inspected. As the restaurant they visited is focusing on _vegetarian_ salads, the user wanted to use the freeform to enter 'vegetarian salad' > Then, the 'cuisine' was inspected. As the restaurant they visited is focusing on _vegetarian_ salads, the user wanted to use the freeform to enter 'vegetarian salad'
Failure: how to properly explain this? Move the 'vegetarian' question up? Should some options, such as 'chicken restaurant' be hidden if `vegetarian=only`? [ ] Failure: how to properly exp lain this? Move the 'vegetarian' question up? Should some options, such as 'chicken restaurant' be hidden if `vegetarian=only`?
UI: issue: the emojis (especially flags) slightly overlaps with the text on this browser [ ] UI: issue: the emojis (especially flags) slightly overlaps with the text on this browser
> The user left the 'cuisine' question open and moved on to other questions > The user left the 'cuisine' question open and moved on to other questions
> Whenever they answered a question, the UI would jump back to the first open question > Whenever they answered a question, the UI would jump back to the first open question
Failure: maybe simply remove this? [ ] Failure: maybe simply remove this scrolling behaviour?
> User gets confused by having some bold options: "I thought someone already selected option "Lactose free offering" > User gets confused by having some bold options: "I thought someone already selected option "Lactose free offering"
@ -123,64 +124,63 @@ Failure: maybe simply remove this?
> (In the popup for a different restaurant) > (In the popup for a different restaurant)
> User wants to scroll down, but the opening hours picker intercepts the swipe event > User wants to scroll down, but the opening hours picker intercepts the swipe event
Failure: move OH-picker into separate popup [x] Failure: move OH-picker into separate popup
> User wants to remove selected OH > User wants to remove selected OH
Failure: trash bin is too small, maybe provide a 'clear all' button? [x] Failure: trash bin is too small, maybe provide a 'clear all' button?
![](./2024-08-26%20Usertest-bold-question.png) ![](./2024-08-26%20Usertest-bold-question.png)
Failure: don't show bold (fixed in b79835074fe5f954bd4b64ecdb713ca13503495e) [x] Failure: don't show bold (fixed in b79835074fe5f954bd4b64ecdb713ca13503495e)
> The user also taps the 'phone' icon, upon which the phone app opens with the phone number filled out > The user also taps the 'phone' icon, upon which the phone app opens with the phone number filled out
> The phone number misses some numbers > The phone number misses some numbers
browser-specific-bug: phone links should not contain spaces in blink-based browsers, fixed in 4168ef01e333784f738fafa15d1eb7d7c4c527c7 [x] browser-specific-bug: phone links should not contain spaces in blink-based browsers, fixed in 4168ef01e333784f738fafa15d1eb7d7c4c527c7
## Using filters through the search menu ## Using filters through the search menu
> When instructed to search for filters, the user didn't realise that is possible through the search > When instructed to search for filters, the user didn't realise that is possible through the search
Failure: search results should show some example filters, cities, layers and other thematic maps when nothing has been shown before [ ] Failure: search results should show some example filters, cities, layers and other thematic maps when nothing has been shown before
Failure: default text should be changed and broadened and mention more then just 'locations' [x] Failure: default text should be changed and broadened and mention more then just 'locations'
> The user attempts to search, but often 'fat-fingers' and presses a shop behind the search bar, opening this > The user attempts to search, but often 'fat-fingers' and presses a shop behind the search bar, opening this
Solution: on mobile, a 'no-touch' buffer should be added; Maybe even a top bar? --> Fixed in feature/menu-drawer [x] Solution: on mobile, a 'no-touch' buffer should be added; Maybe even a top bar? --> Fixed in feature/menu-drawer
Fixed by #2113 Fixed by #2113
> The user was tasked to search a 'vegetarian pizzeria' > The user was tasked to search a 'vegetarian pizzeria'
> User literally types "vegetarian pizza", but no filters pop up as the goal was to search for 'pizza' and "vegetarian" separately > User literally types "vegetarian pizza", but no filters pop up as the goal was to search for 'pizza' and "vegetarian" separately
> Same for "vegetarisch frietkot" > Same for "vegetarisch frietkot"
Failure: filter-search should be split on word [x] Failure: filter-search should be split on word
Fixed Fixed
> Suggested filters shows up as "This is a pizzeria" > Suggested filters shows up as "This is a pizzeria"
Failure: Unclear text, to be changed [ ] Failure: Unclear text, to be changed
Unclear that this is a filter that can be added: subheadings are needed [x] Unclear that this is a filter that can be added: subheadings are needed
> User clears the filter, MC hangs as it is re-rendering all items > User clears the filter, MC hangs as it is re-rendering all items
Failure: show a loading icon [x] Failure: show a loading icon - Fixed
Fixed
## Switching theme ## Switching theme
> The user types 'WC' and doesn't find anything > The user types 'WC' and doesn't find anything
Failure: only 'toilet' is known, fixed in cdc1e05499ffc41d093503ccd24defa347eea50e [x] Failure: only 'toilet' is known, fixed in cdc1e05499ffc41d093503ccd24defa347eea50e
> The user sees the 'WC'-theme button, but after a second, it is replaced by other search results > The user sees the 'WC'-theme button, but after a second, it is replaced by other search results
Reorder this, so that slow-loading and fast-loading search queries don't overlap [x] Reorder this, so that slow-loading and fast-loading search queries don't overlap
Fixed by having separate titles Fixed by having separate titles
> The user sees 'no results found', which gets replaced by results a few ms later > The user sees 'no results found', which gets replaced by results a few ms later
Have a 'loading-indicator' [x] Have a 'loading-indicator'
> User switches to 'toilets' theme > User switches to 'toilets' theme
@ -198,23 +198,23 @@ Success: the icons are clear :)
> The user was pointed to the "See and link nearby images" > The user was pointed to the "See and link nearby images"
> "Wow, linking sounds intimidating" > "Wow, linking sounds intimidating"
Note: "and link" also doesn't work if the user isn't logged in [x] Note: "and link" also doesn't work if the user isn't logged in
Remove this wording, fixed in weblate Remove this wording, fixed in weblate
> Mapillary-pictures popup, some images are made by 'Teddy73' > Mapillary-pictures popup, some images are made by 'Teddy73'
> "What is this 'Teddy73' and this 'CC-BY-SA'-thing? > "What is this 'Teddy73' and this 'CC-BY-SA'-thing?
Failure: attribution is unclear and irritating, made smaller in link-preview and more explicit in image preview [x] Failure: attribution is unclear and irritating, made smaller in link-preview and more explicit in image preview
Fixed Fixed
> User wants a bigger version of the picture and zooms in onto the low-quality picture > User wants a bigger version of the picture and zooms in onto the low-quality picture
Failure: user doesn't realize that tapping the picture will open up a pannable, big screen and HD version [x] Failure: user doesn't realize that tapping the picture will open up a pannable, big screen and HD version
Fix: add a 'zoom-in' icon, fixed in 8465b59c7f4ece18b830899e9cc7b680ae100c13 Fix: add a 'zoom-in' icon, fixed in 8465b59c7f4ece18b830899e9cc7b680ae100c13
> User finds the zoomed-in version, but is confused by the download-button. How to link? > User finds the zoomed-in version, but is confused by the download-button. How to link?
Failure: move download-button behind "extra"-dot? [ ] Failure: move download-button behind "extra"-dot?
Failure: should some of the tools (e.g. linking and unlinking) be hidden behind a dot? [ ] Failure: should some of the tools (e.g. linking and unlinking) be hidden behind a dot?