2023-01-02 23:17:51 +01:00
										 
									 
								 
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								# Persona: Tom (keep the map up to date with occasional edits)
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								## Background
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											2023-01-06 18:00:55 +01:00
										 
									 
								 
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								- Name: Tom
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								- Age: 46
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								- Gender: Male
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								- Demography: western country, educated, middle class
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								- Occupation: Safety advisor in the city administration
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								- Computer skills: Moderate
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											2023-01-02 23:17:51 +01:00
										 
									 
								 
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											2023-01-06 18:00:55 +01:00
										 
									 
								 
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								(Also see Maarten, his intern)
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								## Interests & Influences
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								## Motivations
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								Tom works for the city council and is responsible for maintaining a lot of data and physical devices.
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								His days are swamped with big and little tasks to keep everyone in the municipality safe.
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								## Needs and expectations
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								A map showing all nearby AED's, with their availability and if they are publicly accessible.
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								This map should be easy to maintain if a new AED is placed - 
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								Even better would be if the person placing the AED is able to fill out all relevant information themself.
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											2023-01-03 00:34:52 +01:00
										 
									 
								 
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								Second, if he adds an AED, he'd love that as much apps and maps would show this so that people in need find one.
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								Ideally, all the AED's would show up in Google Maps as most people are familiar with this.
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											2023-01-03 00:34:52 +01:00
										 
									 
								 
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								## Pain points & frustrations
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								It is hard to maintain a list of all AEDs and to keep this up to date.
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								The map on the website is oudated and people don't know it exists.
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								The list on the website is an excel-sheet; in case of an emergency it is nearly impossible to spot which AED is the closest.
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											2023-02-23 14:16:43 +01:00
										 
									 
								 
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								## User scenario
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								All the AEDs have already been surveyed by [Maarten](./Maarten.md), so the data should be up to date.
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								When a shop owner sends him an email that they installed an AED in their shop, he has some options:
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								- he asks the shop owner to add the AED directly into MapComplete
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								- he adds the AED himself - either remotely by the emailed information or by surveying locally
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								Additionally, he gets an automatic message when someone made a change to an AED within the boundaries of the city, so that he can review it.
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								Every while, he'll also download the data to make a report, e.g. on the total number of AEDs in the city or a heatmap of the distribution.
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