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|  | # Persona: NAME (scenario summary) | ||||||
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|  | ## Background | ||||||
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|  | - Name: Elise | ||||||
|  | - Age: 31 | ||||||
|  | - Gender: female | ||||||
|  | - Occupation: Communication and marketing at a cycling initiative by the city | ||||||
|  | - Computer skills: Moderate | ||||||
|  | - Demography: Western, educated, middle class | ||||||
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|  | ## Interests & Influences | ||||||
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|  | Elise is a young woman which is worried about climate change and the environment. | ||||||
|  | As such, she choose to work for an organisation which facilitates cycling in the city, which: | ||||||
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|  | - rents out bicycles to students | ||||||
|  | - runs a few bicycle repair stores | ||||||
|  | - install public bicycle pumps all over the city | ||||||
|  | - maintains the bicycle parkings in the city (e.g. by removing abandoned bicycles) | ||||||
|  | - and various other actions to reach out | ||||||
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|  | Her job is _communication and social media_, so she has to maintain the website, send out a newsletter and support other campaigns. | ||||||
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|  | ## Motivations | ||||||
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|  | ## Goals | ||||||
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|  | ## Needs and expectations | ||||||
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|  | ## Pain points & frustrations | ||||||
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