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| # Persona: NAME (scenario summary) | ||||
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| ## Background | ||||
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| - Name: Elise | ||||
| - Age: 31 | ||||
| - Gender: female | ||||
| - Occupation: Communication and marketing at a cycling initiative by the city | ||||
| - Computer skills: Moderate | ||||
| - Demography: Western, educated, middle class | ||||
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| 
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| ## Interests & Influences | ||||
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| Elise is a young woman which is worried about climate change and the environment. | ||||
| As such, she choose to work for an organisation which facilitates cycling in the city, which: | ||||
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| - rents out bicycles to students | ||||
| - runs a few bicycle repair stores | ||||
| - install public bicycle pumps all over the city | ||||
| - maintains the bicycle parkings in the city (e.g. by removing abandoned bicycles) | ||||
| - and various other actions to reach out | ||||
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| Her job is _communication and social media_, so she has to maintain the website, send out a newsletter and support other campaigns. | ||||
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| ## Motivations | ||||
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| ## Goals | ||||
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| ## Needs and expectations | ||||
| 
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| ## Pain points & frustrations | ||||
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